Volunteer Opportunity | Meaningful Service | Administrative Support
At Crossroads Programs, Inc., we believe that every young person deserves support, encouragement, and the opportunity to build a brighter future.
Our volunteers play an important role in helping our team create a welcoming, organized, and supportive environment for youth, families, donors, and staff.
As an Administrative Volunteer, you'll use your organizational, communication, and customer service skills to support our administrative team and help keep our day-to-day operations running smoothly.
💙 Make a Meaningful Impact
Support services that benefit youth and families
Help create a welcoming environment for visitors and families
Contribute to a mission-driven organization
Make a difference through your time and talents
📋 Use & Build Your Skills
Gain hands-on administrative experience
Strengthen communication and organizational skills
Develop customer service experience
Work with office technology and administrative systems
Collaborate with an experienced team
As an Administrative Volunteer, you will support the Administrative Assistant and other team members with daily administrative and front-desk responsibilities.
📞 Reception & Customer Service
Greet guests and visitors professionally and warmly
Answer incoming phone calls
Provide front-desk reception support
Assist donors and provide donor receipts
Help promote Crossroads youth services
💻 Administrative Support
Assist with mail, faxes, scanning, and other office tasks
Enter training certificates
Contact treatment parents when training is due
Assist with scheduling youth clinical appointments
Assist with donation tracking
Support records management
Assist with other administrative duties as assigned
🔐 Professionalism & Confidentiality
Maintain confidentiality and privacy regarding youth, employees, and financial information
Communicate professionally with staff, administration, families, donors, and visitors
Follow office policies and procedures
Maintain accuracy and attention to detail
Use sound judgment when handling challenging or sensitive situations
You may be a great fit if you are:
✔ Dependable and responsible
✔ Friendly and professional
✔ Organized and detail-oriented
✔ Positive and flexible
✔ Comfortable working with the public
✔ A strong communicator
✔ Able to work independently and with a team
✔ Comfortable using basic technology
✔ Committed to confidentiality
Education
High School Diploma
Experience & Skills
Basic knowledge of word processing and Microsoft Office applications
Basic understanding of office procedures and equipment
Familiarity with phone systems preferred
Ability to read, write, and comprehend information
Ability to follow written and verbal instructions
Ability to problem-solve and handle routine administrative tasks
Ability to remain calm and use good judgment in difficult situations
Confidentiality/HIPAA
This position may require the volunteer to:
Sit and walk
Use hands and reach with hands and arms
Talk and hear
Occasionally climb or balance
Occasionally lift up to 25 pounds, such as donations
Behind every successful organization is a team of people willing to help.
As an Administrative Volunteer, your support helps our staff stay organized and focused on serving youth and families.
If you're ready to share your time, skills, and compassion, we'd love to have you join Crossroads Programs, Inc.
Crossroads Programs, Inc.
"Creating a Better Tomorrow... Today"
Crossroads Programs, Inc. is proud to be an Equal Opportunity Employer committed to building a diverse and inclusive workforce.
Apis Services, Inc., Inperium Inc., and its affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal, state, and local laws. Employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, veteran status, or any other protected characteristic.