Human Resources Intern

The Human Resources Internship will provide a comprehensive HR experience in a variety of topics, both operationally and strategically. The main areas of focus for the internship will be onboarding, orientation delivery, policy implementation, and recruiting. The average number of hours per week will range between 20-25 hours. 

Benefits

Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed.

As a Part-Time team member of the Nook, you will enjoy: 

• Free individual membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price).
• 1.5x your hourly rate of pay for holiday hours worked 
• 35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate
• 35% off all Nook apparel
• Free child care
• Discounts on birthday parties, personal training, event space rental, and more!
• Discounts at participating local restaurants and businesses

Essential Job Functions

• Provide correspondence to applicants and prospective applicants via phone and email 
• Filing and scanning employee documents
• Assist team members and applicants with Nook Team Member Portal requests 
• Complete employment verifications received by the Human Resources department 
• Assist with company orientations by completing team member property such as ID cards, handing out giveaways, etc.  
• Data entry of new team member information into an HRIS systems 
• Schedule interviews for hiring managers  
• Maintain openings in the ATS and third-party job sites 
• Give building tours to interested community groups and new hires 
• Assist hiring managers with applicant communication and follow-up 
• Shadow and understand any employee investigations that arise 
• Recruit applicants at local and regional job fairs 
• Participate in an operational role during major events and tournaments at Spooky Nook Sports  
• All other duties as assigned 

Basic Qualifications

• Must be currently enrolled in, or recently graduated from an accredited institution and majoring in Human Resources, Business, Communications, Economics, or other related field 
• Must be 18 years of age or older  
• Highly motivated, customer-focused, values-driven, and mission-centered 
• Language skills: Excellent verbal and written communication skills. Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication? 
• Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary 
• Dependable transportation to and from work 
• Authorized to work in the United States   

Preferred Qualifications

• Previous work, or internship experience in an office setting 
• Previous experience in a customer service role  
• Highly proficient with data entry and computer skills 
• Outstanding demonstration in meeting strict deadlines  
• Highly dependable with a history of consistent attendance and punctuality 
• Demonstrates a positive and friendly attitude towards guests, customers, and fellow team members. Exhibits a respectful, professional demeanor 
• Self-starting and motivated with the ability to work independently and take initiative  
• Ability to multi-task and balance multiple projects/duties at once 
• Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale 
• Trustworthy and honest; takes accountability when appropriate  
• Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality 
• Experience communicating with individuals of diverse demographics 
• Integrity to safeguard confidential information 

Working Conditions

• Work environment: Upbeat, high-energy sports and event complex with heavy foot traffic and frequent large crowds. This position will primarily work in an office environment.  
• Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, talking, hearing, standing, and sitting for long periods of time while working on a computer. He or she will frequently be required to bend, reach, lift, push and pull. The team member will be occasionally required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.  
• Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 25 lbs. regularly.  
• Noise Level: The noise level in this environment is typically quiet.