Healthcare Careers Pathway Intern

WPMG, the medical group for Kaiser Permanente of Washington, is committed to building a future healthcare workforce that reflects the populations we serve. WPMG’s Healthcare Career Pathways program (HCCP) builds on Kaiser Permanente’s health equity goals by creating educational and workforce development pathways for students interested in pursuing health careers that require advanced degrees and have the greatest impact on community health, especially public health practice and research, and clinical careers such as mental health, nurse midwifery, optometry, medicine, pharmacy and dentistry.

The Healthcare Careers Pathways (HCCP) Interns are an integral part of the HCCP team’s efforts to increase the number of Washington state students prepared for advanced health careers. Interns coordinate, deliver and improve HCCP’s core programs for college and high school students, represent student/young professional perspectives in program development and implementation, act as peer mentors to HCCP participants, contribute to designing and implementing HCCP’s strategy, and generate new knowledge for the program.

Interns act as facilitators for HCCP’s core college programs, which include a choice of:

1.            Virtual Rounds (VR), which introduces pre-clinical students to various specialties in medicine.

2.            Future Public Health Leaders, a similar group-based survey of specialties in public health.

After completing one of the introductory courses, HCCP college students can move on to:

3.            Clinical shadowing – Up to 50 hours over 8-10 weeks

4.            A 10-week simulated patient care course, Kaplan’s iHuman ®.

The HCCP experience culminates in one-on-one mentoring with a WPMG clinician while applying for health professional school. HCCP Interns provide course leadership, day-to-day administrative coordination, and peer coaching during all of the above experiences.

Internships are part-time, up to 20 hours per week with a minimum of 10 hours per week. Interns must be available to commit to a minimum of one year. Outgoing interns will train and orient incoming interns as they begin. Internships require a hybrid of remote and in-person work. In-person locations will include the Kaiser Permanente Washington Headquarters in Renton, WA and occasional activities at medical centers around the Puget Sound region. In-person work includes group meetings, celebrations, and staffing HCCP’s annual Continuing Medical Education program for KP clinicians.

The below Duties and Responsibilities are a general framework of the required work. HCCP makes every effort to match specific duties to the strengths and interests of the intern.

Compensation

The pay for this position is $23 per hour.

JOB SPECIFICATIONS

REQUIRED

DESCRIPTION

PREFERRED

Minimum:

College senior, Graduate Student, or recent graduate (last 4 years)

Recent college graduate who has successfully completed at least 2 HCCP college programs

COMPETENCIES

DESCRIPTION

REQUIRED/PREFERRED

Continuous Improvement

Continually looks for ways to improve processes, fosters innovation and learning.

Encourages innovation, respectfully listens to and acknowledges ideas of others.

Required

Accountability

Is on time and keeps commitments.

Consistently manages assigned workload. Manages priorities effectively. Uses time efficiently. 

Engages fully in work, takes immediate and independent action when needed.

Acknowledges mistakes and seeks help when needed.

Sets own priorities, regularly completing work on schedule.

Anticipates problems, proactively addresses issues.

Focuses on solutions rather than problems.

Required

Teamwork and Collaboration

Ability to develop effective working relationships within the WPMG Office of Medical Education and with other KP Washington staff

Ability to work with other members of the team in an efficient, highly productive manner.

Builds productive rapport with colleagues at all levels within and outside the department.

Treats others with fairness, dignity, and respect, and possesses cultural humility.   

Accepts suggestions and criticism in a cooperative and positive manner.

Works collaboratively with team members and others to achieve identified goals and objectives.  Ability to communicate effectively orally and in writing.

Establishes and maintains good working relationships with both external and internal customers.

Interacts with others in a helpful and informative manner.

Capable of resolving conflict.

Required

Expertise

Knows the priorities of the Healthcare Career Pathways Program.

Knowledgeable of barriers facing underrepresented populations in medicine and underrepresented communities. Knowledge of educational challenges in serving underrepresented communities. Understanding of student organizations that promote healthcare careers.

Demonstrates proficiency in the duties and responsibilities of the job.

Experienced with Microsoft Teams, Zoom, and Outlook. Must be willing to learn new technologies in support of program delivery.

Shares expertise with others.

Reviews facts and data, using sound judgment, to arrive at the most effective solution.

Required

Service Excellence

Understands and responds promptly and courteously to customer needs and expectations.

Follows through to see if customer needs were met and keeps them informed of status.

Timely when responding to voicemail, e-mail and interoffice communications.

Expresses ideas clearly and accurately both orally and in writing.

Encourages, respectfully listens to and acknowledges diverse points of view.

Treats all customers with courtesy and respect. We are professionals serving professionals.

Required