Customer Support Specialist (Temp)

PRIMARY RESPONSIBILITIES:

• Completes assigned tasks and projects as directed by supervisors
• Assists with calling leads and leasing efforts
• Assist in communication with residents to schedule, coordinate, or follow-up on work orders
• Provides excellent customer service to internal and external customers through the facilitation and implementation of company-wide customer centric programs and initiatives
• Actively involved in ensuring first-class property curb appeal for all properties
• Adheres to the letter and spirit of Fair Housing laws

QUALIFICATIONS:

• Polished Presentation
• Problem Solving and Conflict Resolution Skills
• Ability to multi-task
• Strong Verbal and Written Communication Skills
• Team Player
• Intermediate Computer Skills / Internet Savvy

CORE COMPETENCIES:

In order to achieve success, the PTLA team must embrace certain core principles and values. Each team member should possess the first column (bolded). The additional competencies are position specific:

• Achievement Focus
• Adaptability
• Business Ethics
• Customer Service
• Communications
• Consultative Selling
• Sales Skills

EDUCATION AND/OR TRAINING:

• High school diploma, GED or equivalent

Job Types: Full-time, Temporary

Shift:

• 8 hour shift

Ability to Commute:

• Bellingham, WA 98229 (Required)

Ability to Relocate:

• Bellingham, WA 98229: Relocate before starting work (Preferred)

Work Location: In person