Purpose:
Administers nursing care for and treats patients in medical office, as directed by Physician, Advanced Clinical Provider, Registered Nurse or supervising department manager, by performing the following duties.
Essential Duties/Responsibilities:
Greets patients and prepares them for physical examination.
Assists physician in exam room as needed.
Performs routine medical tasks (including vital signs, EKG's and reviewing medications with patient).
Maintains adequate medical supplies in examination rooms, monitors and maintains laundry levels
Attends department meetings and other meetings as required by division manager.
Maintains the cleanest possible environment for each patient's examination.
Checks patients' charts (day before appointment) for appropriate test results and flags.
Schedules patient appointments, as needed;
Handles incoming calls, call backs, and appointment reminders, and no-show forms as needed.
Maintains effective patient flow.
Maintains patient confidentiality.
Maintains effective communication and interacts appropriately with patients and staff.
Assists with phlebotomy responsibilities when needed, if trained.
Assists as needed with mailing normal lab results
Other Duties:
As assigned by manager.
Qualifications:
Required:
High School Diploma
| Full COVID 19 vaccination is required as a condition of employment for all position with Wilmington Health. Documentation is required prior to orientation. |
ADA Physical Demands:
Rarely (Less than .5 hrs/day) Occasionally (0.6 – 2.5 hrs/day) Frequently (2.6 – 5.5 hrs/day) Continuously (5.6 – 8.0 hrs/day)
Physical Demand | Required? | Frequency |
Standing | Continuously | |
Sitting | Frequently | |
Walking | Continuously | |
Kneeling/Crouching | Rarely | |
Lifting | Rarely |
| Wilmington Health is an Equal Opportunity Employer committed to providing equal opportunities to all applicants and employees. We are committed to treating everyone equally and with respect regardless of race, age, sex, religion, national origin, citizenship, marital status, veteran’s status, sexual preference, disability, genetic information or any other class protected under state or federal law. |
Preferred:
One year Medical Assisting experience.
Medical Assistant Competencies
General
Department Specific