Technical Writer Intern

Why work for Manitou Group? 

Manitou is purposefully committed to you, its people. Based on a “One United Team” focus, we internationally cultivate our purpose-driven and agile work environment. As an equal opportunity employer, we cultivate, build and elevate our more than 6000 employees and their diversity across more than 30 countries we operate in. There are 6 main plants with locations  in France, the USA, India, Italy and more than 30 subsidiaries all around the world.

Are you  looking for a new opportunity? Join us to be part of our continuous success.

GENERAL ACCOUNTABILITY:

The technical communication Intern will assist with a variety of projects and tasks throughout the department. Reporting to the Technical Communication Manager, the intern will have the opportunity to work directly with multiple team members and outside subject matter experts. The intern will gain experience working with many different technical subjects, as well as using a variety of tools and processes within the Technical Communication Department. The focus of the position is providing experience and learning opportunities to help the intern grow and develop.

DUTIES & RESPONSIBILITIES:

• As directed by the Technical Communication Manager, and Project Managers, provide support and complete work for multiple projects and team members.
• Assist with the development of content and reviews for operator’s manuals, service manuals, parts manuals, instructions to install, and service bulletins.
• Learn and assist with the document publishing process, including the engineering change process, document diffusion, and internal updates.
• Assist with operator’s manual translations into non-English languages.
• Learn and utilize a content management system (CMS) and the DITA writing standard.
• Review and support internal processes and standards.

EXPERIENCE:

• Demonstrated skill and interest in technical communication, with a high level of attention to detail.
• Interest in technical subject matter, including mechanical, electrical, software, and/or other disciplines.

EXPERTISE:

• Experience with and understanding of Adobe Creative Cloud software suite is a plus.
• Experience with and understanding of Google software suite is a plus.
• Experience with and understanding of CAD/PIM systems is a plus.
• Experience with Content Management Systems and coding is a plus.
• Experience with video and visual instruction is a plus.
• Experience with AI and translation is a plus.

EDUCATION:

• Working toward a bachelor’s degree in technical communication, business communication, user experience/design, communication, engineering, or a related field.

INTERNAL & EXTERNAL CONNECTIONS:

Internal

• Technical communication team members.
• Engineering and product development team members.
• Service, parts, and training support personnel.
• Legal, marketing, and other subject matter experts.

External

• Translation, service procedure, and print vendors.

PAY RANGE:

• Base pay will be $18/hour

LOCALIZATION AND TRAVEL EXPECTED:

• This position is located in West Bend, WI.
• No travel expected.

OUR REWARDS & RECOGNITION:
In addition to an inclusive compensation package, we offer a comprehensive benefits program, including: Medical/Dental/Vision, 401k including employer match, tuition reimbursement, community-oriented volunteer program, wellness activities, employee and family activities throughout the year, and so much more! See for yourself why Forbes ranked Manitou within the top 125 for World’s Best Employers.

Applicants must be authorized to work in the United States.  
Equal Opportunity Employer

What is MANITOU Group?

To learn more about Manitou Group, click here