Service Intern

The Service Intern position offers students part time employment at a sponsoring store during their education.  This program is intended for students interested in a career in the equipment industry as a Service Technician.

Specific Duties Include:

• Part time paid employment at sponsoring store (if store location permits) while attending high school.
• Possible full time paid employment at sponsoring store location following graduation.
• Eligible for the RDO Equipment Co. tool discount program with Matco upon full time employment.
• Maintain acceptable attendance record while in program.
• Adhere to academic policies, rules and regulations set forth by the learning center the student is attending.
• Document machine information and repairs completed on work order, including parts and fluids used.
• Maintain a clean work area, as well as care for all shop tools, machines, and equipment.
• Identify and communicate solutions for customer service opportunities in the dealership’s area of responsibility.
• Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
• Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
• Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
• Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements:

• High school student
• Mechanical skills
• Strong computer skills
• Excellent customer service skills
• Ability to assemble and perform maintenance functions on equipment
• Excellent communication and written skills
• Strong organizational skills
• Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.