Seasonal Taproom Ambassador - $15/hour, plus tips

Accepting Applicants Aged 21+ years

Upon hire, employment will be through Sunday, January 12, 2026.

Love beer, food, and making people smile? Then come be the face of MadTree as a Taproom Ambassador! You'll get to share our awesome drinks, food, merch, and spaces with curious guests and make their taproom experience unforgettable with your epic hospitality skills. This is the ultimate gig for people who live to create good vibes and give back to the community.

WHAT YOU NEED TO KNOW ABOUT WORKING AT MADTREE…

MadTree offers all employees the following perks and benefits…

• Discounted food, beverage, and merch.
• Quarterly MadTree gift card allowance.
• 401(k) retirement plan (with company match).
• FREE in-person or video therapy sessions (8 sessions per mental health need).
• UNLIMITED FREE text-based therapy services.
• Paid Volunteer Time.

WHAT YOU NEED TO KNOW ABOUT THIS POSITION…

As the Taproom Ambassador you will be a source of knowledge on all things MadTree. Helping to guide the experience of our guests as they arrive and navigate our popular Oakley Taproom. Whether a guest needs directing to the Private Event they are attending or a complimentary table reservation they are a part of, how to order food from our Kitchen, or selecting and purchasing pre-package beverages to take home or colorful merchandise options in our retail space, you will be driving their experience through the warm and welcoming experience your provide. You will also be an avid MadTree Brewing Company ambassador who lives out our behaviors of…Connect, Grow, and Give a F*ck.

We’re ideally looking for someone with 1+ years experience in a sales, host or similar role in a restaurant, bar, or retail environment (but we are willing to train), and some of your responsibilities will include…

• Delivering a warm and welcoming experience to all guests; facilitating all guest requests and needs, and resolving or escalating any guest concerns or issues.
• Exceeding the expectations of your guests through the execution of our Service Sequence. 
• Have a knowledge and understanding of table reservations in the taproom for each shift, assisting guests as they arrive to locate their table(s) quickly and efficiently.
• Processing payments, including cash, credit, and contactless payment methods accurately while following company rules on money handling.
• Execute the rotating merchandising displays from planograms provided by Leadership.

Skills that will help you to be successful within this role…

• Great with People: you are warm & welcoming with a talent for making connections with others that's hard to ignore.
• Positive & Helpful Mindset: you have an upbeat attitude and a strong willingness to assist others and exceed their expectations.
• Money Handler: you’re good at basic math and money-processing tasks, making sure everything is accurate.
• Team Player:  you work well with others, share ideas, and help the group reach its goals by cooperating and communicating effectively.
• Community Builder: you play a vital role in planting a better community in the workplace and beyond, by actively participating in volunteer events and projects that give back.