Refugee Resettlement Case Management - Intern - unpaid

 Position Summary: Case Management Interns play a vital role in assisting case managers with delivering and documenting services that support clients as they transition to life in the United States. This internship involves a blend of administrative tasks and hands-on client engagement. Responsibilities include organizing and maintaining records (filing, scanning, scheduling), conducting home visits, and accompanying clients to various appointments. Candidates with the ability and willingness to provide transportation for clients are strongly encouraged to apply. This is a great opportunity to enrich your life by helping others while learning about refugee resettlement.

This is an unpaid internship position that requires a minimum commitment of 15 hours a week for at least two months.

Responsibilities:

PRIMARY RESPONSIBILITIES: Interns in this position will assist case managers with the following:  

· Helping clients reach self-sufficiency as they begin life in America 

· Map community assets and help make referrals to community partners 

· Assist in scheduling appointments for clients and transport them to appointments 

· Visiting clients in their homes and accompanying them to appointments 

· Educate clients on U.S. healthcare and social service systems, cultural understanding, and getting to know their neighborhood 

· Assist clients in applying for social service assistance programs 

· Input client information into JFS’s database 

· Communicate client concerns with staff and coordinate service plan with supervisor 

· Other duties as assigned 

SECONDARY RESPONSIBILITIES: 

· Submit hours on the volunteer portal, VicNet. 

· Report any concerns to the client’s case manager. 

· Have a positive and significant impact on the lives of refugees in the greater metro Denver community

· Assist in providing a safe, warm, and welcoming environment to new refugee families

Qualifications: 

· Excellent communication and writing skills 

· Organized with attention to detail 

· Able to work independently and under pressure 

· An interest in international and refugee issues 

· Creativity and initiative to follow through on projects 

· Strong desire to help people and enthusiasm for working in a multicultural setting 

· Computer literacy – preferably with PC systems 

· A driver’s license, vehicle, and auto insurance. Willingness and means to transport clients preferred. 

• Must sign confidentiality and policy agreements 

Education:

· To qualify for an internship, the applicant must be enrolled in or recently graduated from an academic program.

· All Interns must interview with all individuals who will provide assignment of internship tasks and internship supervision.

· Interns must pass all background checks that would be required of an employee performing the same or similar tasks or working with the same population.

Training:

Intern must attend the resettlement info session and additional specialized training. 

JFS EEO Statement: JFS is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment. JFS does not discriminate against applicants or employees based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military status, or any other status protected by federal, state, or local law.

COVID-19 considerations:

Completion of the primary COVID-19 vaccination series (per CDC guidance) is required before the start of employment.

Agency Overview:

JFS is a nonprofit human services organization that serves anyone in need, regardless of their circumstances or religious beliefs.

We believe in a shared responsibility to support impactful changes throughout our community.

Founded 154 years ago, we offer more than 30 programs and services, including food security, housing stability, mental health counseling, aging care, employment support, disability services, and farming. JFS takes a holistic approach, assessing the various needs of the individual or family and providing the appropriate services, all from one organization.

We continuously evaluate the evolving challenges of our community and adapt or develop programs that respond to the resulting needs.