Internship- Junior SW Customer Engineer

We are a leading company in the wireless broadband communications industry looking for talented professionals with a winning attitude.

Job Description

Key Responsibilities:

• Support product technical acceptance and certification process
• Run product validation, verification and regression to ensure product quality, performance, reliability, usability, durability and conformance that meet the company’s as well as customer’s KPI
• Ensure high system level product quality/performance and out-of-the box user experience
• Support, run field test as necessary
• Manage and monitor all installed systems, maintained automated infrastructure and coordination test house activities
• Provide and improve automation test items request to improve efficiency and reduce human intervention time
• Engaging with product group in L2 and L3 level problem escalation
• Frequent vendors and customer meetings and visits for product feedback and future opportunities
• Provide technical post-sales support to R&D team
• Work with R&D and DQA/SQA teams to ensure features delivery/inclusion.
• Design and implement AI-driven solutions using machine learning frameworks (e.g., TensorFlow, PyTorch, scikit-learn).
• Develop and maintain automation scripts in Python, Bash, or PowerShell to streamline operations and data processing.
• Collaborate with data scientists and product teams to integrate AI models into production environments.
• Build APIs and microservices to support AI applications and automation tools.
• Stay current with emerging technologies in AI, scripting, and software engineering best practices.

Required Qualifications:

• Bachelor’s or master’s degree in computer science, or related field.
• 1+ years of experience in software development, with a focus on AI and scripting
• Candidate could start with a 3-6 months internship given the right background
• Proficiency in Python and at least one other scripting language (e.g., Bash, JavaScript, PowerShell).
• Experience with AI/ML frameworks and libraries.
• Familiarity with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes).
• Strong problem-solving skills and ability to work independently or in a team.
• Willing and able to travel
• Ability to work in a team as well as an individual contributor when necessary
• Out of the box thinking. Critical thinker and problem-solving skills

Preferred Qualifications:

• Experience with MLOps and CI/CD pipelines.
• Knowledge in Broadband and Wireless Communication
• Knowledge of Quantum field
• Contributions to open-source AI projects or published research.

• Experience with version control systems (e.g., Git) and agile development methodologies.
• Strong Chinese/Mandarin knowledge is a plus

Education

Work Experience

Language

Skills