Intern- Revenue Assurance
GRULocation: Gainesville, Florida
Salary Range: $15.00 - $22.00
Intern Summary
Gainesville Regional Utilities is seeking a Revenue Assurance Intern with Customer Operations to support the important work of protecting utility revenue and assisting with account research, collections support, and related administrative processes. This paid internship offers a valuable opportunity for a current student to gain practical experience in a professional office environment while contributing to meaningful work that supports GRU’s operations.
This role is ideal for a student pursuing a degree in Business, Finance, Legal Studies, or a related field who is detail-oriented, organized, and dependable. The successful candidate will be comfortable with research, documentation, and written communication; able to handle sensitive or complex account information professionally; willing to take initiative across a variety of assignments; and interested in learning more about revenue protection, collections, and utility operations.
To be considered for this paid internship, applicants must:
• Be a current student enrolled in an accredited college or university
• Have a minimum 2.0 GPA
• Be pursuing a degree in Business, Finance, Legal Studies, or a related field
Ideal candidates may also have:
• Sophomore standing or higher
• Relevant work experience in business, finance, legal, or office support environments
• Previous internship or co-op experience
• Proficiency in Microsoft Office, especially Excel and Word
• Familiarity with business or legal concepts
• Experience with SAP
• Strong letter-writing skills, including grammar and punctuation
• Strong verbal communication skills
Application Closing Date
Applications for this internship opportunity must be received by September 2, 2026 at 11:59pm.
Compensation Data
Minimum: $15.00
Maximum: $22.00
*Internship Compensation is based on current level of enrollment, college level and certifications if applicable.
FLSA Exemption Status
Summary
Incumbents will undertake a variety of entry-level assignments and projects in support of the assigned department. This temporary position provides developmental opportunities for students in business and technical work settings and assists in preparing them for possible future employment in these areas.
Positions allocated to this class report to the direct supervisor and works under general supervision.
Examples of Work
Shadow and train with experienced and accomplished professionals in the assigned area.
Learn and master internal operations, which could include accounting, event planning, finance, human resources, payroll, marketing, customer service, and other daily operations.
Assist department and staff with day-to-day operations and tasks.
Assist in preparing information and research materials; create and maintain PowerPoint presentations and Excel spreadsheets.
Assist with assignments and special projects specific to the department.
Assist in writing reports, conducting research, analyzing data, and making recommendations to improve effectiveness and efficiency.
Communicate effectively with a variety of audiences, including the Mayor, City Commissioners, and members of the public.
May attend business meetings and networking events.
Attends work on a continuous and regular basis.
Examples of Work (continued)
Assist with normal office duties such answering phone inquiries, directing calls, and providing basic company information; oversee mail deliveries, packages, and couriers.
Provide clerical support by taking memos, maintaining files, and organizing documents; photocopy, fax, scan as needed.
Performs other related duties as assigned.
Education
Graduation from high school or possession of an acceptable equivalency diploma; and must be enrolled in an institution of higher learning as a student working toward the completion of an associate, or bachelor degree in a related field.
The student must maintain at least a 2.0 GPA.
Students must be able to work 15 to 20 hours per week.
Experience
None
GRU Competencies
Role Specific Competencies
Certifications
Knowledge, Skills, and Abilities
Relevant work or classroom experience in areas related to the Department.
Basic knowledge of organizational policies, procedures, and practices.
Strong knowledge of Microsoft Office.
Analytical abilities and aptitude in problem solving.
Innovative and forward thinking.
Strong research and writing skills are preferred.
Ability to understand and follow moderately-complex oral and written instructions.
Excellent written and oral communication skills as demonstrated by the ability to articulate complex information and issues clearly and concisely.
Strong interpersonal skills as demonstrated by the ability to interact collaboratively and productively and to establish and maintain effective working relationships with individuals of diverse backgrounds including elected and appointed government officials, Charter Officers, City employees, representatives of other agencies, and the general public.