About Workato

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.

Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com.

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

• Business Insider named us an “enterprise startup to bet your career on”

• Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

• Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

• Quartz ranked us the #1 best company for remote workers

Responsibilities

As an Instructional Designer in our Education team, you will achieve significant customer impact. You’ll have an opportunity to combine a passion for teaching and learning, with enthusiasm for data, to drive learning and establish positive customer relationships. You will be tasked with the development, creation, and implementation of self-paced training and education content to a diverse customer base. You will work alongside internal and external partners to design new learning experiences while reimagining existing product training.You will also be responsible to:

• Design and develop online learning experiences that align with learning outcomes, apply research-based learning principles, and inform learner progress and success in the Workato online learning environments including Automation Institute

• Gain domain knowledge to identify and clearly communicate highly complex content and present and refine learning design proposals

• Collaborate with subject matter experts, stakeholders, and other learning experience designers to identify learning goals and learning outcomes for online learning experiences 

• Use eLearning authoring tools, such as Articulate, TechSmith Camtasia, and SkillJar, to build online learning experiences that include assessments, interactive activities, animated videos, graphics and images, SCORM-compliant modules, and text-based content

• Pursue a deep understanding of learner roles to ensure that learning solutions meet the needs of learners 

• Maintain knowledge of new developments in learning science, learning design, and learning technologies

Requirements

Qualifications / Experience / Technical Skills

• Currently pursuing a Bachelor’s degree in Information Systems, Business, Communications or related field or have relevant work experience in elements of content creation, enablement, and program/project management

• Able to commit to working full time for 12 months, working effectively with global teams with different time zones and cultural considerations.

• Excellent oral, written and interpersonal communication skills

• Experience working as a member of a cross-functional team to collaborate with subject matter experts to design curriculum for online instruction

• Solid project management skills including planning work, managing details, keeping multiple tasks/projects on track, using time well, and delivering results

• Proficiency with project management tools such as SmartSheets or Jira

• Experience creating digital media (e.g. simulations, animated video, graphics, etc.)

• Experience using data to inform continuous improvement

• Experience developing training in a variety of delivery modalities (virtual, hands-on/experiential, instructor led, remote classroom, synchronous/asynchronous) for a variety of audiences

Soft Skills / Personal Characteristics

• Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact

• Strong critical thinking, analytical skills with a proactive mind-set

• Ability to effectively prioritize tasks and manage time, even under high-pressure situations

• Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience

• Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly

• Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge

(REQ ID: 2087)