Home Loan Post Closing Intern

The Home Loan Post Closer Intern plays a key role in assisting with reviewing signed closing documents for completeness, accuracy and proper documentation. They also set up home loans in the servicing system, set up payment options, send welcome emails to borrowers, and follow proper steps to ensure activation of PMI, when applicable. This internship will offer a look into the mortgage and home equity lending industry and offer real world experience. 

The MSUFCU Internship Program is designed to support interns in developing career readiness competencies as defined by NACE. Throughout the internship program, interns will gain hands-on experience and enhance essential skills that prepare them for success and career growth. Interns will have the opportunity to develop competencies in career and self-development, communication, critical thinking, equity and inclusion, leadership, professionalism, teamwork, and technology. 

Work Location: Onsite; Headquarters campus in East Lansing, MI
Work Schedule: Part-Time (15 hours) during MSUFCU business hours Monday-Friday 8:30am-5:00pm. Ideally working 3 days, 5 hours each day.
Paid Hourly Internship: $15.00+/hour
Duration: Summer Semester only beginning May 6th and ending in Mid-August.

An offer of employment with MSU Federal Credit Union and affiliates is contingent upon the agreed work arrangement (onsite/hybrid/remote) and work location. MSU Federal Credit Union may or may not be able to accommodate temporary or permanent changes to work arrangements or allow employment outside the city and/or state of residency in which the new hire resides at the time of offered employment. 

Essential Duties and Responsibilities:

• Reviews signed closing documents for completeness, accuracy and proper documentation.

• Tracks the status of the required signed closing documents and follows up to ensure the timely receipt of signed closing documents.

• Sets up home loans in servicing system, sets up payment options, sends welcome emails to borrowers, and follows proper steps to ensure activation of PMI, when applicable.

• Identifies and offers credit union products and services to members.

Knowledge, Skills, and Abilities Required: 

• High school diploma or equivalent required

• Actively pursuing Associate or Bachelor degree in a business related field of study

• Interest and/or a background in consumer lending, home lending experience preferred 

• Demonstrates empathy and a commitment to providing superior member service

• Ability to assess member needs and offer alternatives

• Displays high level of integrity

• Seeks continuous learning and improvement through feedback and other means

• Ability to be a self-starter and work successfully in a team-oriented environment

• High level of both written and oral communication skills

Physical Demands and Work Environment:

• May be required to remain in a stationary position for an extended period of time.
• Ability to operate standard office technology, equipment and tools, which may include many hours of computer and phone usage.
• Occasionally needs to move about inside of office area
• Exposure to potentially hazardous condition, i.e. robbery. Receives detailed instructions and procedures to be followed to minimize the exposure
• This position is able to work in hybrid or onsite working arrangements.

Disclaimer:

• Note this job description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and MSU Federal Credit Union reserves the right to change this position description and/or assign tasks for the employee to perform, as MSUFCU may deem appropriate.
• MSUFCU is an affirmative-action, equal-opportunity employer.
• To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.