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Healthcare Operations Intern

99 Healthcare Management
1 day ago
Internship
On-site
Dallas, Texas, United States

Summary: The Intern will gain hands-on experience supporting leaders across various departments in our corporate office. This is a dynamic opportunity to contribute to meaningful projects, learn about healthcare management, and develop essential professional skills in a corporate setting.

Essential Functions:  To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Provide administrative and project support to corporate department leaders.
  • Assist with document preparation, data entry, and digital file organization.
  • Conduct research and compile findings for department initiatives and industry trends.
  • Help coordinate internal communications and schedule cross-functional meetings.
  • Assist with credentialing paperwork and provider documentation tracking.
  • Help ensure compliance with HIPAA and internal data privacy procedures.
  • Maintain and update internal databases, directories, and dashboards.
  • Assist with client reporting, KPI tracking, and performance metric summaries.
  • Participate in process mapping and workflow improvement initiatives.
  • Assist with preparing agendas and take minutes for internal and client-facing meetings.
  • Assist the marketing team with content organization and campaign logistics.
  • Help with patient experience initiatives, such as compiling feedback and surveys.
  • Contribute to the drafting and review of standard operating procedures (SOPs).
  • Perform ad hoc analysis, project coordination, and other tasks as assigned.
  • Attends required meetings and participates in training programs as required.
  • Understands and adheres to HIPAA policies, procedures and regulations to ensure and maintain patient confidentiality.
  • Contributes to team effort by accomplishing related results as needed.

Education:  High school diploma or equivalent required.

Job Requirements:

  • Clerical, administrative or data entry experience preferred.
  • Strong communication skills.
  • Excellent customer service skills.
  • Ability to work as a team player.
  • The ability to set priorities and work independently while maintaining a high degree of accuracy.
  • Commits to doing the best job possible. Follows instruction. Keeps commitments. Meets attendance and punctuality guidelines. Responds to requests for service and assistance. Takes responsibility for own actions.
  • Strong computer and data entry skills, including Microsoft Office Suite.

Computer Skills:

  • Experience with EMR/PM software preferred but not required.

Supervisory Responsibility:  None.