Company Overview
Force Factor is on a mission to disrupt the global health and wellness industry by creating innovative health products that help consumers Unleash their Potential. Our vitamins, supplements, and better-for-you foods are scientifically formulated to help create healthier and happier lives for people of all kinds.
Our award-winning products are sold in thousands of retail and eCommerce stores nationwide, including Walmart, Amazon, Walgreens, Target, CVS, The Vitamin Shoppe, Sam’s Club and iHerb. Currently, more than 35,000 people buy our products daily, and that number is growing every month. You have the potential to make a real impact on people’s lives by working at Force Factor to create products that Unleash Potential!
Culturally, think of us as an intense, meritocratic, and exciting high-growth startup that has survived and thrived through its first decade of rapid evolution and is now thinking about how to scale up and conquer the next decade’s challenges and opportunities. We’ve accomplished a lot in our first 16+ years, but fundamentally know that we’re just at the beginning of our journey, and that’s where you come in! We need the smartest, highest energy people with real integrity who are looking to join an ambitious, hard-working team.
Force Factor is based in Boston’s innovative Seaport District. Our team is filled with passionate, dedicated, and inspiring people operating with an ownership mindset (which is easy because we are entirely privately held and plan to stay that way). If you love a challenge, enjoy acting with urgency, and prefer to opt into a high-performance culture, when you join us, you’ll feel like you’ve finally come home. Our private ownership structure is designed for the long term to enable huge opportunities for key team members to learn a ton, work with other A players and generate significant wealth, and we hope you’ll choose to help us build an enduring and successful business for decades to come. There are two reasons we’re included on Bain’s Insurgent Brands list of high-achieving CPG brands outperforming market growth: our people and our culture.
The Internship:
We are seeking a proactive and results-driven TikTok Shop Strategy Intern to manage daily operations and develop strategies to boost our brand’s sales on the platform alongside the TikTok Shop Team. This role offers the opportunity to directly impact growth and engagement through innovative initiatives and operational excellence. You will support the brand by managing affiliate programs, overseeing campaigns, and driving creative strategies, all while maintaining brand reputation, enhancing customer satisfaction, and maximizing sales performance on TikTok.
Individuals selected for our Internship Program will actively contribute to our company’s growth while benefiting from hands-on experience, mentorship, and professional development. Our internship program is based five days a week in the Seaport District of Boston. Throughout the semester, interns will work on impactful projects that directly influence our brand’s progress.
Key Responsibilities:
- Affiliate Management: Recruit and manage affiliate partners to boost visibility and sales. Monitor and optimize affiliate performance, providing key resources for success.
- Customer Service: Address customer inquiries and issues on TikTok Shop promptly, maintaining a positive brand image. Track feedback to improve service strategies.
- Campaign Management: Plan and execute TikTok campaigns for promotions and launches, collaborating with influencers and TikTok partners to meet marketing goals.
- Research & Analytics: Analyze TikTok Shop data and track trends to refine strategies and boost performance.
- Financial Reporting: Track and report TikTok Shop sales, Return on investment, and campaign budgets with strong Excel skills.
- Content Coordination: Develop and coordinate engaging TikTok content aligned with campaign goals.
- Creative Direction: Bring fresh ideas and leverage TikTok trends to enhance ad content and campaigns.
Required Qualifications:
- Must be enrolled in a full-time undergraduate, Masters, or MBA program at an accredited institution. This opportunity is open to all students, from first-year students to seniors, MS, or MBA.
- Experience with social commerce and/or TikTok Shop is a plus.
- Creative mindset with a passion for staying ahead of social media trends.
- Excel skills for basic financial and performance reporting.
- Prior experience working behind the scenes in TikTok Live or TikTok Shop is preferred.
- Demonstrated ability to balance academic and extracurricular commitments (i.e., work experience, clubs, volunteer activities, teams, etc.).
- A performance-focused, results-oriented approach - you will need a strong work ethic and drive to achieve results.
- Ownership mentality, self-motivation, ambition, and entrepreneurial spirit.
- Excellent interpersonal, communication, project management, and time management skills.
- Ability to thrive in a fast-paced, dynamic, and deadline driven environment.
- Self-motivated with the ability to prioritize and execute multiple concurrent tasks.
- Detail-oriented, driven, and organized high performer with an insatiable desire to win.