Business Development Intern

About Us: The Center for the Study of Services (CSS) is a leader in healthcare survey research, based in Washington, DC. CSS is an established nonprofit organization with over 70 full-time staff. We provide valuable information to consumers through our brand Checkbook, helping them make informed decisions about their healthcare. Our organization is tight-knit and growing, prioritizing a positive work environment and rewarding hard work and results.

Position Overview: CSS is seeking a motivated and detail-oriented Intern to support our team in an in‑person capacity at our Washington, DC office. The primary responsibility of this internship is a structured project focused on collecting, organizing, and synthesizing feedback from current and past clients to support CSS's business development and marketing efforts. This internship offers hands-on experience in business development and exposure to healthcare research and consumer-facing data products. A successful internship will result in both tangible organizational deliverables-such as client testimonials, feedback summaries, and internal reference materials-and meaningful student learning outcomes. Interns will gain practical experience in client engagement, ethical data handling, and contributing to strategic decision-making within a mission-driven nonprofit organization. This role is ideal for a student or early-career professional looking to gain practical experience while working closely with an experienced team. This internship is expected to last approximately 10 weeks, though we are flexible on timing based on individual availability and organizational needs.

Salary: $25.00 an hour

Schedule:

Qualifications:

• Currently enrolled in an undergraduate or graduate program, preferably in marketing, communications, business, public health or a related field.
• Coursework or project experience in qualitative interviewing.
• Strong written and verbal communication skills with a professional, client-facing presence.
• Highly organized with attention to detail and the ability to manage multiple outreach threads simultaneously.
• Discretion and sound judgment when handling confidential client information.
• Collaborative, proactive, and receptive to feedback.

Why Work for CSS?

• Gain hands-on experience at a respected nonprofit research organization
• Work closely with a collaborative, supportive team
• Build practical skills relevant to research, operations, and/or nonprofit work
• Exposure to healthcare policy, consumer data, and survey research
• Convenient downtown DC office location.

Please note: This internship is part-time and does not qualify for medical benefits or retirement benefits.

Hiring Process:

• Round 1 - Applications are received and reviewed.
• Round 2 - Qualified candidates are invited to a 1st interview.
• Round 3 - Interview results are reviewed; qualified candidates are invited to a final interview.
• Round 4 - Final interview results are reviewed; candidates are selected for reference checks. Once reference checks have cleared, candidates selected for a job offer will receive notification of their selection.

Checkbook/CSS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law. Checkbook/CSS also proudly supports and encourages U.S. Veterans to apply for our job opportunities.

Please see the full job description for more details. No recruiters, please.