2026 - Operations Analyst Intern, NYC

Are you an expert at keeping the trains running on time and have a proven talent for building new tracks when necessary? Do you have a passion for people and processes? Come join the MongoDB Technical Services team and help it run smoothly, efficiently, and predictably! We are looking for an Operations Analyst Intern who can help us drive excellence and efficiency in our delivery of a variety of technical support services to our worldwide customer base.

What we are looking for in you 

• In the process of receiving a Bachelor’s or Master's degree in Business, Data Analytics, Information Systems, or an Engineering-related field
• Has a technical aptitude for solving operations issues with sophisticated, scalable, systems-based solutions
• Is customer-service oriented; demonstrates excellent written and oral communication skills, strong follow-through, and problem-solving abilities, coupled with a customer-centric perspective and approach
• Focuses on the data for answering questions; you like to "do the math" and validate assumptions with evidence.
• Has strong attention to detail and an ability to balance precision with efficiency 
• Strong operational intuition and cross-group collaboration skills
• Understands the importance of operational excellence, process development, and structured execution
• Is curious, proactive, and eager to learn  how large-scale support operations function in a SaaS environment
• Familiarity with tools such as Google Sheets, SQL, Tableau, and Salesforce is a plus 
• Has a minimum of one quarter/semester remaining in university studies after the internship concludes. Graduation date in Fall 2026 or Spring 2027
• Must be authorized to work in the United States. Company sponsorship may be available for eligible candidates applying for certain roles.

What you'll find at MongoDB

• Authentic Culture: A workplace where you are encouraged to bring your whole self to work, we believe that Embracing the Power of Differences is the best way to broaden our own perspectives and foster innovation.
• Personalized Mentorship: Pair up with a Technical Services Mentor, a Program Advisor from the Early Talent Recruitment Team, and an Employee Resource Group (ERG) Guide to foster your growth.
• Career Coaching Sessions: Access to a tailored training program designed uniquely for interns’ personal and professional development.
• Work-Life Harmony: Embrace "Bloom for Interns" with access to mental and physical health benefits, paid time off, free lunch, and more!
• Impactful Projects: Contribute to projects where you can Make it Matter - your meaningful work will see the light of day.
• Exclusive Networking: Attend "Speaker Series" and "Roundtables" to connect with our executives and departmental leaders.
• Vibrant Community: Build connections with fellow interns and join after-work social events, virtual gatherings, and local city activities to create connections and friendships.
• Relocation Support: Financial assistance, housing, and a commuting stipend to allow you to comfortably settle into your new location.
• Path to Full-Time: A chance to see if MongoDB is where you see yourself long term with the possibility of receiving a full time offer at the end of the summer!

About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB internships are full-time (40 hours/week) for 10 consecutive weeks lasting from dates in June until August. All interns are considered hybrid employees, designated the "in office" working model and are expected to be in their office location 3-5 days a week. 

Due to the high volume of applications our Early Talent Recruitment Team receives, it may take up to six weeks to hear back regarding an update on your application status. Our goal is to get back sooner, but we appreciate your patience as our team carefully reviews each application.

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your Early Talent Recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 3263273689